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GameRacer Privacy Policy

This notice describes our privacy policy.

GameRacers Privacy Policy is entirely in accordance with the Data Protection Act. The main points of which are that data must be:

  • Fairly and lawfully processed
  • Processed for limited purposes
  • Adequate, relevant and not excessive
  • Accurate
  • Not kept longer than necessary
  • Processed in accordance with the data subject's rights
  • Secure
  • Not transferred to countries without adequate protection

If you have any queries regarding the data protection act you can find more information on www.dataprotection.gov.uk.

GameRacer is committed to protecting your privacy. We use the information we collect about you to process orders. No information collected by us on this site will be sold, rented or loaned except as expressly stated in this Privacy Policy and consented to by you.

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What information do we collect and how do we use it?

We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of registration or at the time of ordering. This data is referred to in this policy as 'personal information'.

When you order, we collect personal information such as your name, e-mail address, delivery address, telephone number, credit or debit card number and the card's expiry date. This allows us to process and fulfil your order(s) and to notify you about the status of your order(s).

We may also use the information we collect to occasionally notify you about news and information about goods and services we think you may find valuable including new gameracer.co.uk services and important functionality changes to the website. The information collected will also be used to help us provide further services on this site in the future.

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Will GameRacer share the information we receive?

We may share non-personal aggregate statistics (group) data about visitors to this site, sales and traffic patterns with connected group companies or other parties. However we do not sell or share any information about you as an individual user of this site unless you agree to us doing so.

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Cookies

Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser to enable our systems to recognise your browser and help us to track visitors to our site, so we can better understand what portions of our site best serve you.

Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the Checkout and enable us to store items in your Shopping Basket during your visit.

Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent this.

It is not possible to purchase using gameracer.co.uk unless you have cookies turned on and we recommend that you leave them turned on.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.

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Links

We may from time to time establish relationships with other companies that will enable you to access the web sites of such companies directly from our site. Each individual company operates its own policy regarding the sale of personal information and the use of cookies. If you have a particular interest or concern regarding the way your personal information will be used then you are advised to read the privacy statement on the relevant site.

We will try to provide you with links to high quality, reputable sites which we believe will be of interest and relevant to you, but please note that such third party sites are not under our control and we do not contribute to the content of such sites. When you click through to these sites you leave the area controlled by GameRacer. We cannot accept responsibility for any issues arising in connection with either the third party's use of your data, the site content or the services offered to you by these sites.

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How does GameRacer protect customer information?

When you place orders or access your account information, we offer the use of a secure server provided. The secure server software (SSL) encrypts all information you input before it is sent to us.

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What choices do I have?

You do not have to provide GameRacer with any of the information requested, however you will not be able to order from us without completing all the required fields on our payment pages. You computer will also need to accept cookies to enable you to place orders on gameracer.co.uk.

You can update any personal information we hold about you by E-mailing customer.services@gameracer.co.uk

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Children

GameRacer do not sell products online to children. We sell childrens products for purchase by adults. If you are under 18, you may use gameracer.co.uk only with the involvement of a parent or guardian.

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How do I make a complaint to GameRacer?

GameRacer will undertake to handle a complaint fairly and competently. We will keep you informed either by telephone or E-mail at each stage and will endeavour to fully resolve your complaint as quickly as possible.

Customer Services contact details

Customer Services Manager
GameRacer
Greengates
Upper Northam Drive
Hedge End
Southampton
Hampshire
SO30 4BG
United Kingdom

customer.services@gameracer.co.uk

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Your Consent

By using our Web site, you consent to the collection and use of this information by GameRacer

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Policy changes

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Any changes to this policy made by GameRacer will be posted here and will take effect immediately. This policy was last updated in December 2002.

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Tell us what you think

GameRacer welcomes your questions and comments about privacy If you have any questions please contact our Customer Services Department.

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Customer Helpline

02380 471117

info@gameracer.co.uk

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